1	E-Reg ONLINE VEHICLE REGISTRATIONS SOLUTION Presented by: Paul Beaudoin Business Manager, Town of Durham
2	Interware’s Vision in Partnering With NH Municipalities To provide a simple, low cost On-Line System to all New Hampshire municipalities that will allow its citizens to quickly and efficiently… Renew Vehicle Registrations License dogs Property Taxes Utility Billings Parking Tickets
3	Citizen Benefits 24/7 renewals — the ‘office’ is always open Ends time consuming travel Allows multiple registration renewals in a single session individually or with a PIN sent via Mail Notice Offers both Online and mail-in payment authorizations * Speedy Online ESTIMATES for renewal and new vehicles * Automatically emails citizen confirmation * Municipalities may choose to offer.
4	Municipality Benefits Low Cost for Towns/Cities user pays fees for service when they use it ! $1.85 for first vehicle & $1.50 for each additional vehicle Efficient streamlines processing into the regular daily work distributes workload throughout the day Use Local Data Applies Municipal specific fees Warnings for Local & State messages (i.e. Bad Checks, Revocations, delinquencies, etc) Requires no Legislative changes
5	Municipal Advantages Fully integrates with ClerkWorks Software Reduces citizen traffic in office Clerks request E-Reg transactions to process at their convenience Automatic email request to receive notification of E-Reg transactions Optional E-Mail renewal notifications No disruption of State Administration process
6	Quick Turn Around Clerks can process and mail E-Regs the day they are received…. Registrations and sticker/s will arrive in citizen’s mail boxes the next business day!
7	Goal and Objective Keep municipalities in control of process and associated revenue Provide all renewal services currently done at municipal offices All Plate types Weight limits same as MA’s weight limits Include Corporations and Fleets Ensure low costs to the state, municipalities and citizens
8	What E-Reg Provides FAQ for Auto Renewals and other Municipal transactions Surveys Online Estimates for New and Renewals Detailed break down of charges Global Town Specific Messages Fleet and Commercial Accounts
9	The Citizens Process Log onto the Town/City web site where there is an E-Reg link Citizen automatically links to IDC Secure Server where E-Reg and Data reside Request Access to the Registration with: Plate Number Plate Type Primary Owner Date of Birth Last four digits of the VIN
10	PIN numbers Provide Easy Citizen Renewals Citizens can request ALL their vehicles with one PIN number distributed via a Municipal Mail In Notice. ALL vehicles in Fleets display with one PIN Municipalities are assured that the citizen has received the mail in notice with PIN they issue
11	Municipal Web Site Link brings Citizens to E-Reg
12
13	Durham, NH
14
15	City of Dover E-Transactions
16
17
18
19
20	Security Controls Displays no sensitive information Strict anti-hack rules Mail registrations to only the last registered address SSL certificate with 128 bit encryption on data transmitted With a failure, the citizen will be asked to come to the Town/City to complete the process Business Rules are enforced with an instructional error message
21	E-Reg makes it easy to pay… E-Reg calculates and displays both local and state fees E-Reg offers two simple payment options: Citizens may print a receipt, write check/s and send them in an envelope to the municipality. Citizens may opt to pay On-Line by entering their account and bank’s routing numbers.
22	E-Reg is Simple for Municipalities to Use… Download pending E-Reg transactions and data Synchronize local data to Server Produce E-Checks Process registrations under current Local Software procedures Mail Registration/s and Sticker/s to citizens Cash out and run reports with normal day’s business
23
24
25
26	E-Check Requirements Laser / Ink Jet / Bubble Jet Printer Check Stock-two to a page MICR Font (free) MICR Ink Checking Account Verification ABA Bank Routing number automatically verifies (free)
27	The Clerks’ Process
28
29	Clerks’ Log
30	Clerks’ Detail Log
31	State/Municipal Agent Report .
32	Why E-Reg Now ? Customer Demand — NH has the 2^nd highest % (61.6%) of households with Internet Access of all the states and 55% are in favor of Online Renewal * Municipalities Desire Local Control — 80% of states currently offer or are planning to implement this service in order to Maintain Local Control of the Process, the Funds and Agent Fees ** Start to populate ClerkWorks Database with E-mail addresses to give the citizen the choice to have a renewal notice E-mailed or Mailed * Source – Infoplease.com October 2001 ** Source – State of NH, OIT March 8, 2004
33
34	How to include all Citizens in NH ClerkWorks Customer Base – 127 municipalities via built in ClerkWorks features Municipalities In-house systems can download E-Reg files to process as well as synchronize data sets E-Reg offers printouts to municipalities without systems
35	E-Reg Demos E-Reg will be demonstrated by Interware on Thursday at 1:30 in the Spaulding Room around the corner. Interware has a booth setup in the Expo Center (Booth #701). See them there for a live demo and hands-on feel for the product.
36	www.ereg.us 22 Tater Street Ext Mont Vernon, NH 03057 603-673-7155 srowe@interwaredev.com